Exchanges policy

Exchange deadline: 15 days from the date of the reception of the order, except in the holiday season: items purchased from November 15th to December 30th can be exchanged until January 30th of the following year.

International exchanges: 30 days from the date of the reception of the order.

Exchange costs: Shipping costs are paid by the customer.

Product acceptance conditions: All articles must be returned with the respective labels.

To make an exchange, you must send an email to comercial.azoresforyou@outlook.com, where it must appear: the name, telephone contact, address for receiving the new article, order number, reason for the exchange, reference and size you want to exchange or return and reference and size of the item you want to exchange. After receiving this email, the Azores for You team informs you of the options to follow.
After we receive the item to exchange / return, the item will be evaluated.

In case the information presented online does not correspond to the characteristics of the product, the customer has the right to terminate the purchase and sale contract under the legal terms.

The photographs presented on the website are purely illustrative, so we recommend that you take a long time to consult the product details for better information about the characteristics of the items you intend to purchase.

Product prices and specifications are subject to vary without notice. Despite the extreme attention of Azores For You to keep all the information updated, some products may present an incorrect price. If so we will check the prices when processing the orders. If the price is higher, we will inform the customer by email and await your decision to accept the new price or cancel the order.

The product catalog of the online store is independent of other online stores, both in terms of price and in terms of products presented, as well as quantities in stock. All promotional campaigns have limited stock, and are exclusive for the online store. The validation of the purchase or order determines that the customer is aware and accepts the Terms and Conditions.